Jan 17

What’s great about Bristol? Let me count the ways…

Ok, minor confession; I haven’t pulled this list together. Iain Gray (CEO, Technology Strategy Board) is a passionate champion of all UK technology & innovation, and he recently tweeted a list of technology and innovation examples from Bath & Bristol. Enjoy!

[Update 1: Iain’s just dm’d me to say there are plenty more to follow, keep an eye on his twitter stream for latest updates!]

[Update 2: Last few added for the full list of 50 great companies and organisations encouraging technology & innovation in Bristol. Thanks Ian!]

Iain Gray good #Bristol technology and innovation examples 50. Bristol Science City http://bit.ly/3ChqOG .. youtube http://bit.ly/erTi8e #innovate
Iain Gray good #Bristol technology and innovation examples 49. Selex Communications http://bit.ly/fxINRA #innovate
Iain Gray good #Bristol technology and innovation examples 48. Slingshot street and pervasive games http://bit.ly/hcKjbP #innovate
Iain Gray good #Bristol technology and innovation examples 47. SetSquared Business Acceleration Centre http://bit.ly/e6AKll #innovate #SETsquared
Iain Gray good #Bristol technology and innovation examples 46. City of Bristol College http://bit.ly/hv0HYb #innovate
Iain Gray good #Bristol technology and innovation examples 45. Stirling Dynamics Specialist Engineering and Design http://bit.ly/guCdWI #innovate
Iain Gray good #Bristol technology and innovation examples 44. Orange research http://bit.ly/8YKuIg #innovate
Iain Gray good #Bristol technology and innovation examples 43. National Composites Centre http://bit.ly/h1B5ZV @NCC_Bristol #innovate
Iain Gray good #Bristol technology and innovation examples 42. Interactive Places phone apps for specific locations http://bit.ly/fLpEoE #innovate
Iain Gray good #Bristol technology and innovation examples 41. Bristol University – research intensive university http://bit.ly/ezBYj3 #innovate
Iain Gray good #Bristol technology and innovation examples 40. Bristol and Bath Science Park –Spark http://bit.ly/e0zTer #innovate
Iain Gray good #Bristol technology and innovation examples 39. teamrubber – grow successful creative businesses http://bit.ly/dPF8c6 #innovate
Iain Gray good #Bristol technology and innovation examples 38. Rolls Royce –Defence, Marine and Operations http://bit.ly/erl5k8 #innovate
Iain Gray good #Bristol technology and innovation examples 37. Calvium Immersive mobile apps http://bit.ly/fOCchK #innovate
Iain Gray good #Bristol technology and innovation examples 36. Garrad Hassan & Partners Renewable Energy http://bit.ly/hxGaLI #cleantech #innovate
Iain Gray good #Bristol technology and innovation examples 35. Provision – Wireless Video http://bit.ly/ijct4d #innovate
Iain Gray good #Bristol technology and innovation examples 34. MOD Defence Equipment and Support http://bit.ly/gcMNFn #innovate
Iain Gray good #Bristol technology and innovation examples 33. Bioinduction – treatment of chronic pain http://bit.ly/eGdEGq #innovate
Iain Gray good #Bristol technology & innovation examples 32. Dycem Manufacture high performance non-slip products http://bit.ly/hPfnP4#ktp #innovate
Iain Gray good #Bristol technology and innovation examples 31. Infineon – 32bit embedded microprocessor cores http://bit.ly/e74PXg #innovate
Iain Gray good #Bristol technology and innovation examples 30. Bristol Heart Institute – cardiovascular research http://bit.ly/hum6AX #innovate
Iain Gray good #Bristol technology and innovation examples 29. Simon Games Mobile Social Game Engine http://bit.ly/fuBbQ1 #innovate
Iain Gray good #Bristol technology and innovation examples 28. GKN Advanced Composite Facility http://bit.ly/aZDjah #innovate #composites
Iain Gray good #Bristol technology and innovation examples 27. Pervasive Media Studio http://bit.ly/DTabc #innovate @PMStudioUK
Iain Gray good #Bristol technology & innovation examples 26. Atkins –The Hub– awarded Best Corporate Workspace by BCOhttp://bit.ly/h3sbiv #innovate
Iain Gray good #Bristol technology and innovation examples 25. Epimorphics software tools and information services http://bit.ly/e9rf5j #innovate
Iain Gray good #Bristol technology and innovation examples 24. 3C Research digital media and communications http://bit.ly/hDvOff #innovate
Iain Gray good #Bristol technology & innovation examples 23. University of the West of England Research & Business http://bit.ly/er724n #innovate
Iain Gray good #Bristol technology and innovation examples 22. DECIPHer-ASSIST public health improvement research http://bit.ly/huZWEu #innovate
Iain Gray good #Bristol technology and innovation examples 21. BBC Anchor media innovation testbed http://bit.ly/3GZUTV #innovate
Iain Gray good #Bristol technology and innovation examples 20. Tidal Generation – renewable energy http://bit.ly/gSGl7N #innovate #cleantech
Iain Gray good #Bristol technology and innovation examples 19. Toshiba Research Centre Telecommunications (TRL) http://bit.ly/hpsKHs #innovate
Iain Gray good #Bristol technology and innovation examples 18. Nameless Digital Agency – web design http://bit.ly/2jyor0 @namelessdigital #innovate
Iain Gray good #Bristol technology and innovation examples 17. 422 South – visual effects and animation http://bit.ly/ajS63d #innovate
Iain Gray good #Bristol technology and innovation examples 16. GKN Advanced Composite Facility http://bit.ly/aZDjah #innovate
Iain Gray good #Bristol technology and innovation examples 15. Centre for Nanoscience and Quantum Information http://bit.ly/7eVETO #innovate
Iain Gray good #Bristol technology&innovation examples 14. TasteTech- pioneer of microencapsulation technology http://bit.ly/gos6Qd #innovate
Iain Gray good #Bristol technology and innovation examples 13. Gnodal – Ethernet for high perf data centres http://bit.ly/as9pkC #innovate
Iain Gray good #Bristol technology and innovation examples 12. OC Robotics Snake-arm® robots http://bit.ly/fggW6i @ocrobotics #innovate
Iain Gray good #Bristol technology and innovation examples 11. Bloodhound – Technical Centre http://bit.ly/fmCeCA @BLOODHOUND_SSC #innovate
Iain Gray good #Bristol technology and innovation examples 10. ARKive multimedia guide to world’s endangered species http://bit.ly/fWqnne #innovate
Iain Gray good #Bristol technology and innovation examples 9. Airbus Wing ,Landing Gear and Fuel Systems http://bbc.in/fj4XpB #innovate
Iain Gray good #Bristol technology and innovation examples 8. DocCom networking company for healthcare http://bit.ly/axwPez #innovate
Iain Gray good #Bristol technology and innovation examples 7. XMOS chip technology http://bit.ly/ffHORP #innovate
Iain Gray good #Bristol technology and innovation examples 6. HP Labs among premier corporate research labs in Europehttp://bit.ly/ekhQ6F #innovate
Iain Gray good #Bristol technology and innovation examples 5. BAESystems Advanced Technology Centre, Filton http://bit.ly/h5c6ae #innovate
Iain Gray good #Bristol technology and innovation examples 4. CFMS design simulation processes http://bit.ly/gLoI7D #innovate
Iain Gray good #Bristol technology and innovation examples 3. Marine Current Turbines http://bit.ly/fa0Fj6 #innovate #cleantech
Iain Gray good #Bristol technology and innovation examples 2. Bristol Robotics Laboratory http://bit.ly/anILB5 #innovate
Iain Gray good #Bristol technology and innovation examples 1. Aaardman animations http://bit.ly/60RAZ @aardmandigital #innovate
Oct 06

Social Media – establishing Rapport

Uploaded on January 11, 2009 by daviza

Rapport: relation; connection, esp. harmonious or sympathetic relation

This is ostensibly the easy bit of social media; the ‘friending’ act is usually straight forward and simple and isn’t the whole point of “social media” to be, well social?

As is often the case the answer is “Yes, but…

I think that the difference is between permission and interruption. Seth Godin is probably the leading writer/thinker about this.

In the good old days you’d interrupt what people were doing to tell them about your great product or services. Because you’d interrupted them you had to move fast before they found something else to look at, hence the high-speed / high-pressure approach made (in)famous by car salesmen on US television.

If you were networking you’d open with your elevator pitch and close by handing a business card over and demanding one in return. When you got home you’d immediately send out a follow-up letter and offer to quote for business, you might even include a ‘special offer’ because you’d met them in person.

All of which has very little to do with rapport and everything to do with words like ‘conversion’, ‘pipeline’, and ‘sales order process’. Too many people are still using the social media tools as old-school interruption opportunities. Folks on twitter who constantly tweet their blog posts, special offers, etc, Facebook apps that aggressively try to go viral by demanding that you interrupt your friends with requests to join this club, or take this test.

The plethora of tools and sites now available mean that we can genuinely begin to build harmonious or sympathetic relations with customers/clients without getting all new-agey and transcendental.

The first task, as always, is to be clear why you’re using social media tools. Where they fit in your business plan (you do have a plan right?) and what you’re hoping to achieve. From here you can think about where to begin social networking, who you’re hoping to network with, what you would like out of it and what you’re offering. Remember that to be really successful you need others to give you permission to be social with them. Your content / offer / insight / etc has to be compelling enough for people to click “Accept new Friend” or whatever the equivalent is on the platform you’re using, and you should almost certainly be on several.

Then there’s the design of your social presence, which should be sympathetic to the audience. If you’re audience is corporate business then slightly serious blues, rounded boxes, and a ‘business like’ approach is probably better than wacky layout, pastel colours, cartoon fonts, etc. This harks back to a joint post I did with Chris in March about presenting your product (or yourself) to a customer.

Think also about your avatars, are they logos, photos cartoonified versions of your photo? Think about where you are (FacebookMySpaceBeboXingLinkedInEcademyetc) is this where your customers, partners, or audience are? More importantly, is it where they expect to see you?

Most of the companies that do business with Universities are medium sized or large companies, they’re typically not start-ups. So while start-up and new media parties are great fun (and they are), they weren’t that relevant for my role back in 2002-2005. What was relevant was industry networking events, and regional networking events where the middle and senior engineers and Directors would go to find out about research, funding, and opportunities for their company. Being sympathetic meant asking about their business processes, technical challenges and opportunities they weren’t able to capitalise on just yet.

These days I’d be checking out the LinkedIn groups from Aerospace & and major primes, I’d also be signed up to the forums from the West of England Aerospace Forum (our regional membership organisation for this sector). I’d also explore Ning and some of the other less well known social media platforms to find the niche networks.

That’s how I established a rapport with the MD of Messier-Dowty Services, at an event where the interesting companies were. Messier-Dowty Services had a huge opportunity in the coming need for through life capturing of service data on every component in an aircraft’s landing gear, and a huge challenge because a single landing gear can have thousands of components and hundreds of sub-systems; all of which are being moved between individual landing gear, different aircraft, and many operators throughout their serviceable life. With even my limited database architecture experience it wasn’t hard to sympathise with that opportunity/headache.

Having established some rapport I was able to arrange some follow up meetings to understand their needs, demonstrate that understanding by developing an outline project idea and then recommend a great academic and funding source, and closing a circa £100k project between them and the University.

Once you established some element of Rapport, you can begin to build your Understanding of the person’s needs.

Feb 07

Regional Strategy & Monty Python

Today was mostly spent in Exeter, at their new rugby stadium and conference venue (Sandy Park) at a consultation day for SWRDA’s new Corporate Plan. Ironically, given one of the Regional priorities is to be Carbon Neutral in new projects by 2011 and lots of folk had been persuaded to take the train, the trains were cancelled with the ensuing delays, confusion and chaos. Those of us that travelled by iron horse had no such problems.

The big drive, amongst other things, is to move from employment-led growth to productivity-led growth. Which is a good and noble thing, but rather misses the opportunity to go straight for competitive advantage-led growth. Given most of the attendants were from the public sector, it’ll be interesting how they perceive productivity.

In fact it was the part of the agenda ‘The Most Important things the RDA can do’ that triggered my Monty Python alarm when someone (almost verbatim to Life of Brian just after Brian gets captured) called for the corporate plan to have a plan to actually do something, lets stop planning and actually do, whole new motion, generally seconded, etc.

It took Sean Fielding from Exeter University, after a quick and shameless plug for his institution, to make reference to competitive advantage.

After coffee and networking, 10 flipcharts were set up with statement / questions posted that roughly related to parts of the Corporate Plan. Each table began at its corresponding flip chart number, discussed the topic for 4 mins, then moved to the next flip chart, repeat, rinse, etc. One hour later everyone had contributed thoughts on all the topics and was desperate for lunch. Apart from a bit of chaos setting up, things went smoothing and there were some interesting points raised (lots on spatial planning, housing, and a bit of a gripe about SWRDA). As Jane Henderson (CEO, SWRDA) pointed out in the wrap up, some of the requests were for things that SWRDA was doing but hadn’t told everyone about, and some of the points weren’t SWRDA’s responsibility or mandate to address.

Whether anything changes in the final Corporate Plan, we’ll see.

It was a very different crowd to the one I normally circulate in so that was interesting. A couple of connections were made, a couple were missed, too early to say the longer term outcome.